Have Questions? Text us at 630-725-9373 or click to stay up to date with texts from Raptor Tech!

Privacy Policy

The Privacy Policy (also “Policy”) explains how Raptor Tech, Inc. (“RT”, “We”, or “Our”) collect, use, and share personal information about each individual (“You” or “Your”) who uses (such as a guest or customer) this website (“Website” or “Site”) and how You may be able to exercise Your privacy rights. This Policy applies to the guests, visitors, applicants, and customers who access and use the Website. Please read the following terms and conditions carefully before You start to use the Website. By using the Website, You accept and agree to be bound and abide by the terms and conditions of this Privacy Policy. If You do not agree to be bound by the following terms and conditions, You must not access and have no right to use the Website.

Because RT reserves the right to revise the Privacy Policy at any time and without notice to You, You understand that it is incumbent on You to read this Privacy Policy carefully now and each time You visit the Site. The following describes first the information We collect and the sources of it.

  1. Information We collect and how it is used

The personal information that We may collect about You broadly falls into the following categories:

(a) Information that You provide voluntarily

Our Website may ask You or allow You to provide personal information. For example, We may ask You to provide details by which You are identified and can be contacted by Us, such as to provide a response or quote to You or for another or other reasons. The Website may allow You to submit questions or comments or Your needs, specifications, requirements, or payment information to Us.

(b) Information that We collect automatically

When You visit and use Our Website, We may collect certain information from or about You. (In the European Economic Area, this information may be considered personal information under applicable data protection laws.)

Among the information that We collect automatically may be technical information such as Your IP address, device type, unique device identification numbers, browser type, and geographic location. We may collect information also regarding how You interacted with Our Website, including what pages You accessed and the links, if any, that You clicked. This information can provide benefits both to You and Us in that it may permit Us to understand who is accessing the Website, from where do visitors come, and what content was of interest to the visitors. We may use this information for operational, performance measurement and other business purposes including developing and delivering products that customers wish to purchase and maintain, detecting and preventing fraud and to help us deliver more relevant marketing messages on our Website. This information may also be used to tailor the content and any other advertising that You see, understand advertising effectiveness, assess the effectiveness of our Website, respond to requests about navigation issues on Our Website, and establish, monitor, and maintain customer accounts and billing records. Overall, with this information, We may be able to make the experience better and more efficient for visitors such as You.

(c) Information that We obtain from third party sources

From time to time, We may seek and obtain personal information about You from one or more third party sources such as from the third party sources that have Your consent or are legally permitted or required to provide this personal information to Us. To illustrate, when You purchase products or apply for service from Us, We may obtain credit information about You from outside credit reporting agencies to help Us with customer authentication and credit-related decisions. We may obtain other information from third party sources including demographic and interest data (such as gender, age range, education level, etc.).

(d) Information Collected for Tracking and Customization (Cookies)

A cookie is a small file that a website transfers to Your computer to allow it to remember specific information about Your session while You are connected. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it.

There are two types of cookies:

  • Session: Session cookies last only as long as the visitor’s web browser is open. Once the browser is closed, the cookie is deleted. Session cookies may be used for technical purposes such as to enable better navigation through the site, or to allow visitors to customize their preferences for interacting with the site.
  • Persistent: Persistent cookies are saved on a user’s hard drive in order to determine which users are new to the site or are returning, and, for repeat visitors, to block recurring invitations.

If You do not wish to have session or persistent cookies stored on Your machine, You can turn cookies off in Your browser. You may still have access to all information and resources at the Website. However, turning off cookies may affect Website functioning. Be aware that disabling cookies in Your browser may affect cookie usage at other websites that You may visit.

2. Those with whom We share personal information

We may disclose Your personal information to the following categories of recipients:

  • Any competent law enforcement body, regulatory, government agency, court, or third party, when We believe disclosure is necessary (a) as a matter of law or regulation; (b) to comply with valid legal process, such as warrants, court orders, or subpoenas; (c) to exercise, establish, or defend Our legal rights; (d) to protect against fraudulent, malicious, abusive, unauthorized or unlawful use of Our products or services and to protect Our system and users from such use; and/or (e) to protect Your vital interests or those of any other person or entity.
  • A potential buyer of Our business in connection with any proposed purchase, merger, or acquisition of any part or all Our business, provided that We inform the buyer that it must use Your personal information only for the purposes disclosed in this Policy.
  • Any person with Your consent.

3. Age restriction

We do not knowingly market to or solicit personal information from children under the age of 13 without obtaining verifiable parental consent.

4. Information security and data retention

We strive to have technical, administrative and physical safeguards in place to help protect against unauthorized access to, use or disclosure of customer information that We collect or store. We know the importance of protecting privacy and on the proper access to, use and disclosure of customer information. Under Our practices and policies, access to sensitive personally identifiable information is authorized only for those who have a business need for such access. Personal identifiable and other sensitive records are retained only as long as reasonably necessary for business, accounting, tax or legal purposes.

However, while We work hard to protect the personal information that We collect and store, no program is 100% secure. We cannot guarantee that Our safeguards will prevent every unauthorized attempt to access, use or disclose information from or about You.

If You become aware of a security issue, please contact Us so that We may work with You to address any problems.

5. Information Sharing

You may participate in online discussions, message boards, chat rooms, and other forms of social networking and to post reviews. You recognize that these forums are accessible to others and that the information You post can be read, collected, shared, or otherwise used by anyone who accesses the forum. If You post content to information sharing forums, including any information about Our products or services, You are doing so by choice and You are providing consent to the disclosure of this information including by Us.

6. Control of Your Information

If You wish to access, correct, update, or request deletion of Your personal information, please contact Us. In addition, if You are a resident of the UK or the European Union, You can object to the processing of Your personal information, ask Us to restrict processing of Your personal information, or request portability of Your personal information. Again, to exercise these rights, please contact Us. At any time, You have the right to opt-out of marketing communications that We may send to You. To do so, please contact Us. If You wish to withdraw Your consent to the personal information that We have collected and processed, please contact Us. (Note that the withdrawal of Your consent will not affect the lawfulness of any processing that We conducted prior to Your withdrawal.) You may also have the right to complain to a data processing authority.

7. Changes to this Policy

We reserve the right to make changes to this Privacy Policy. We may provide information that the Policy has changed by a note appended to the Policy.

We welcome feedback if You have any questions regarding Our Privacy Policy or the use of Your information.

Raptor Tech, Inc. 5411 Walnut Ave, Downers Grove, Illinois 60515

May 9, 2019 version